Shipping & Delivery
Shipping Costs
| Destination | Order Value | Shipping Cost |
|---|---|---|
| Germany | over €50 | Free |
| Germany | under €50 | €4.95 |
| EU countries | over €100 | Free |
| EU countries | under €100 | €9.95 |
Delivery Times
- Germany: 3–5 business days
- EU countries: 5–10 business days
- Switzerland & Norway: 7–14 business days (plus customs fees)
Shipping Carriers
We ship with DHL and DPD. After shipping, you will receive a tracking number by email.
Delivery Address
Please ensure that your delivery address is correct and complete. We are not liable for shipments that cannot be delivered due to incorrect address information. Re-delivery attempts may incur additional costs.
Parcel Lockers
Deliveries to DHL parcel lockers (Packstationen) are possible. Please enter your locker number and post number correctly.